Captivated Express Pay
With Captivated Express Pay, you can collect payments from your customers via credit card or ACH.
![](https://content.consta.link/wp-content/uploads/2021/06/Screen-Shot-2021-04-29-at-12.05.43-PM-166x300-1.png)
When composing a message in Captivated, click on the three dots and then request payment.
Alternatively, you can attach a payment to any template by clicking on “Attach a Payment Request.”
![](https://content.consta.link/wp-content/uploads/2021/06/Screen-Shot-2021-04-29-at-12.21.15-PM.png)
To manually send a payment request, enter in all payment details as well as a message and hit send.
![](https://content.consta.link/wp-content/uploads/2021/06/Screen-Shot-2021-04-29-at-12.22.36-PM-300x187-1.png)
After sending, you can cancel the payment request by hitting “cancel payment request” in the conversation thread.
![](https://content.consta.link/wp-content/uploads/2021/06/Screen-Shot-2021-04-29-at-12.23.48-PM.png)
The contact will receive a text message that looks like this.
![](https://content.consta.link/wp-content/uploads/2021/06/Screen-Shot-2021-04-29-at-12.24.57-PM.png)
Once the contact clicks the payment link, they will see this window where they can choose to pay with their bank account or credit card.
![](https://content.consta.link/wp-content/uploads/2021/06/Screen-Shot-2021-04-29-at-12.26.17-PM.png)
If the contact chooses to pay with bank account, a screen with permissions will pop up. After hitting continue, they can choose their bank and enter login credentials.
![](https://content.consta.link/wp-content/uploads/2021/06/Screen-Shot-2021-04-29-at-12.30.57-PM-e1619727009117.png)
If the contact chooses to pay with a credit card, this screen will pop up.
They can also choose to pay with:
Apple Pay
Google Pay.
![](https://content.consta.link/wp-content/uploads/2021/06/Screen-Shot-2021-04-29-at-2.32.08-PM-300x186-1.png)
Once a payment is made, the status will change to “Paid.” If a refund needs to be sent to the contact, hit “refund.”
![](https://content.consta.link/wp-content/uploads/2021/06/Screen-Shot-2021-04-29-at-2.33.31-PM.png)
Once a payment is made, the status will change to “Paid.” If a refund needs to be sent to the contact, hit “refund.”
![](https://content.consta.link/wp-content/uploads/2017/11/captivated-icon.png)
Who can you text using Captivated?
Captivated works for any type of audience by helping your business save time and improve customer relations.