About Us

Serving Idaho and across the United States for more than 20 years.

Jacob Knowlton

Owner

Jacob grew up in Layton, UT, his first job was helping his dad build bridges at 14 years old. He spent many summers living in various parts of Idaho while working construction. His dad found that he was very good as fixing things. When equipment went down it became his responsibility to troubleshoot and fix the issue. When he reached adulthood, he decided to broaden his knowledge base with a change in careers. He took a job for a company in 1984 installing phone systems for Smith grocery store. This path led him to 38-year career in the telecommunication industry. He worked for a variety of companies like; TriTel, IdeaCom, and McCloud. In 1994, TriTel relocated him and his family to Pocatello, ID. Eventually starting his own company, Summit Communications, in 2003 serving Southeast Idaho. Since he started the company, he has worked with many companies in the area. A few are Big Dog Satellite, Super T Transportation, AMS, City of Chubbuck. Jake has built relationships with many national companies, to act as local sub-contractor for example Pet Smart, AMC, Fred Meyer, Verizon, and USPS.

While building his career, Jake and his wife raised 3 beautiful children. He now has 6 grandchildren that he joins spending time with as well as mountain biking, fishing and enjoying the beautiful Idaho country.

Kim Tucker

Office Manager

Originally from Ogden, Ut, Kim has lived in Pocatello with husband and 3 kids for 23 years. Kim has been with us for 8 years as the Office Manager. She has been working in the customer service industry for 30 years; gaining experience in cellphone consulting and accounting knowledge. When she is not at work or taxiing her youngest daughter to cheer practice for Highland, she enjoys camping, time on the water, and catch up with friends and family.

Kurt Bidstrup

Technician

Kurt grew up in Idaho Falls working for his father’s electrical business, he found a love for how things work. He grew that passion into a career. He received an associate degree at ISU for Electronic System Technology. He has a vast arraign of knowledge in the industry. From working as Software support team in India maintaining a 27-computer program, writing, and maintaining software for various companies. He enjoys the outdoors, hiking, boating, or just relaxing at his family’s cabin. He also enjoys working on creating things. From something as simple as adding to my home, to designing a program to simplify data connection for websites.

Conner Nichol

Technician

Conner is a technician. He has a passion for cars, snowboarding, and video games. During his high school career, he worked at Costa Vida for 2 years. There he learned a lot about working with customers, learning to communicate and anticipate their needs. After graduating from Pocatello High school in 2022 he decides to take his hobby of cars further by getting a job at Dave's Glass and Tint. There he got the opportunity to work a lot with a variety of vehicle types and building relationships with customers. He enjoyed his job at Dave’s but wanted to pursue some of his other interests. Summit Communications hired him in the fall of 2024 as a technician. Where is he is putting to use many of talents he learned at previous employment. Especially his customer relation skills and excellent ability to communicate with the customers. Some of his favorite things enjoys about his position is the problem-solving aspect of the different tasks he works on. He enjoys meeting the customers and learning how he can help make their businesses function efficiently. He is hoping to take the knowledge and opportunities he receives at Summit to further his career path in the telecommunications industry.

Teresa Hottel

Sales

Telecommunication Technical Support & Service 24/7

At Summit communications we partner with you. If you need repairs on your current telephone system, just give us a call and we can help to maintain and support your current phone & networking system.

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Location

Summit Communications

1175 Call Place Suite 101
Pocatello, ID 83201

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